Methodology

How I Approach the Work

More than 20 years of testing, planning, implementation and measurement across search, content and digital strategy. The practical aim is unchanged: help the right buyer find, understand, trust and choose a business.

The methods

Planning, search and practical systems.

I use structured planning because vague objectives produce vague work. The aim is to connect the business problem to clear priorities, owners, evidence and measures.

The tools have changed, but the core principle has not: base decisions on evidence and check whether the work had the intended effect.

I call that Search Intent Optimization. SEO, GEO and answer-focused work are useful labels for particular tasks, not separate floors in a marketing pyramid.

1
2004 - 2007FOUNDATION

The Tinbasher

The early lesson was that an industrial company could earn attention by explaining the work honestly, answering real questions and sounding like the people who did the job.

Core Principles

  • • Specific subjects beat generic marketing
  • • Show the work
  • • Learn from people doing the job
  • • Answer detailed customer questions

How it worked

Time on the factory floor produced better subjects, examples and explanations than a remote content brief could.

Result: in 2006, I told The Guardian the website accounted for around 90% of new business and 30–40% of turnover. A 2007 DOM announcement reported selection for planned British Library web archiving.
2
2014 - 2018PLANNING

Growth Planning Model

Developed at Adept Marketing. The first formalized framework - turning the Tinbasher insights into a repeatable agency process.

The GAM Phases

Research
Customer insights, SWOT analysis
Identify
Goal hierarchy, KPI pyramid
Define
Growth path, strategic direction
Activate
90-day execution plans
Application: research, priorities, owners and measurement connected in one planning process
3
2023 - PresentINTEGRATION

SOSTAC® Adaptation

Combining the growth-planning work with the SOSTAC® framework (Situation, Objectives, Strategy, Tactics, Action, Control). Applied to The Soccer Business for market research and planning.

SOSTAC® + GAM

Situation→Research & Analysis
Objectives→Identify Goals / KPI Pyramid
Strategy→Define Growth Path
Tactics→Marketing Mix (7Ps)
Action→90-Day Execution Plans
Control→Dashboard Hierarchy
Framework: SOSTAC® connects the situation, objectives, strategy, tactics, action and control
4
2025 - FutureCURRENT

GEO and AI-assisted work

Extending the same evidence-led method to AI answers: check what systems say, trace the sources, fix the underlying information and measure changes without confusing correlation with causation.

Three parts of the work

Facts
Accurate content, sources and structured data
Meaning
How systems connect and describe the brand
Use
Routes from discovery to a useful next step
Current use: code handles repeatable checks; models assist with analysis and drafting; a person reviews the evidence and final output

Working principles

These principles have remained useful as the tools changed:

Understand the decision

Know who is searching, what they need to decide and which evidence will help them.

Use clear, supportable claims

Plain language and specific evidence are more useful than corporate slogans.

Learn from the people doing the work

Strategy and content improve when they reflect operational reality.

Specific beats generic

Detailed answers to real problems are more useful than broad claims about expertise.

Measure What Matters

Define the outcome, leading measures and guardrails before judging the work.

Work in reviewable stages

Short planning cycles make priorities, ownership and course correction easier.

Tools and Planning

Planning practices

  • ✓Situation analysis and objectives
  • ✓Strategy and activity planning
  • ✓Clear ownership and implementation
  • ✓Evidence review and measurement

Technical Stack

AhrefsSEMRushScreaming FrogBotifyDeepCrawlGA4GSCLooker StudioPowerBIClaude / MCPAirOpsContentKing

Tell me what you're trying to decide

Bring the current evidence, the claims you need to check and any constraints. Inquiries come to me first. I’ll recommend the right approach and bring in a delivery team where needed. Scope, timing and delivery are agreed before work begins.